Product(s): Promis.e, Bentley Substation Version(s): 08.11.10.67 - 08.11.13.140 Environment: N/A Area: Installation_Configuration Subarea: N/A Error or Warning Message A "fail to load plugin" message appears at start up, or the plug-in is missing from the Plug-ins menu or the Plug-ins menu is missing. Example error message from Promis.e V8i SELECTseries 8: Internal Error fail to load plugin [C:\Program Files (x86)\Bentley\Promise V8i\Promise\Promise\plugins\MyPlugin] API Error Message: Could not find part of the path 'C:\ProgramData\Bentley\Promise V8i\Plugins\MyPlugin\Config.xml'. TargetSite: Void WinIOError(Int32, System.String) DeclaringType: System.IO.__Error Attributes: internal static MemberType: Method StackTrace: C:\ProgramData\Bentley\Promise V8i\Config\LastError.txt Product Version: Promise V8i (SELECTseries 8) DB Version: SQLServer 8.1.33 Example error message from previous versions: Internal Error fail to load plugin [C:\Program Files (x86)\Bentley\promise V8i\promise\Promise\plugins\MyPlugin] Error Message: Could not find part of the path 'C:\ProgramData\Bentley\promis-e V8i(M)\Plugins\MyPlugin\Config.xml'. TargetSite: Void WinIOError(Int32, System.String) DeclaringType: System.IO.__Error Attributes: internal static MemberType: Method Explanation This type of error message typically indicates a necessary file is missing. In the example message above, the Config.xml is missing from the expected path. This commonly occurs when the plugin is "installed" on a new machine, but all the related files are put in one path. In recent releases, plugin files belong in two different paths, see below. How to Avoid Copy the config.xml file for the plugin to the \plugins\MyPlugin folder or the \plugins\MyPlugin folder as the case may be. The remainder of the files for the plugin typically belong in the \plugins\MyPlugin folder or the \plugins\MyPlugin folder. Note: Substitute the actual name of the plugin for "MyPlugin" in the above paths. Ensure that the folder for the plugin is named the same in each path. Original Author: Matt_P Keywords: failed to load plug-in, plug in, unable
↧